CAL FIRE San Mateo-Santa Cruz Emergency Command Center


The Emergency Command Center Chief (ECC) reports directly to the deputy chief. The ECC coordinates responses to all types of local incidents such as wildland, structure and vehicle fires, medical aids, traffic collisions, rescues, public assists and regional and statewide incidents. The ECC dispatches resources for CAL FIRE and 5 other fire departments that reside in Santa Cruz and San Mateo Counties. In 2014, the ECC logged over 8700 calls for service. The ECC is staffed 24 hours per day, seven days a week. Staffing is comprised of fire captains and communications operators. One fire captain qualified as a duty officer is on duty at all times in the center. The ECC acts as a secondary PSAP (Public Safety Answering Point) and coordinates with other PSAPS/911 Dispatch Centers in the surrounding areas to ensure an appropriate response is sent. The ECC facilitates movement and allocation of ground and aircraft resources during large local, regional and statewide emergencies. The Felton ECC also acts as the CAL OES Operational Area Fire Coordination center for Santa Cruz County fire agencies.



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