CAL FIRE Humboldt - Del Norte Emergency Command Center


Camino Interagency Command CenterThe Fortuna Interagency Command Center (FICC) dispatches CAL FIRE, Federal Agencies and thirty-six other Fire Departments as well as the Southern Humboldt Technical Rescue and Eel River Valley Technical Rescue.  We provide the initial dispatches for City and Arcata Ambulance companies.  We handle calls for Southern Trinity Ambulance and Hoopa Ambulance when the call is within our dispatch zone.  We have four dispatch stations on the CAL FIRE side of the FICC and three dispatch stations on the United States Forest Service side of the FICC.

The CAL FIRE Humboldt Del Norte Emergency Command Center is a busy, challenging and rewarding place to work for our five Fire Captains and two Communication Operators.  We receive 911 calls from our law enforcement agencies including California Highway Patrol, Humboldt County Sheriff Department, University Police Department (for HSU), Arcata Police Department, as well as Fortuna Police Department.  We receive other emergency calls from security alarm companies through our seven digit emergency lines. 

After we receive the emergency call our Fire Captains and Communications Operators input the address, phone number and type of incident into our CAD (Computer-aided Dispatch) system.  We then dispatch the correct response to the incident.  After the dispatch is completed we enter the information into our ordering program as needed for larger, more complicated incidents.  This is how we can order resources from all over California and across the United States.  As we are working on one incident we often are fielding and preparing other incidents as simultaneously as possible to ensure all emergencies are dispatched as quickly as possible.  As in all emergency services some days are busier than others and when we fill the time with multiple other services for our gracious employees.  The FICC provides a heap of emergency services to our incredible people of Humboldt and Del Norte Counties as well as the Six River National Forest and we are proud to do so!




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